Next Move Healthcare
Increased Email Conversions by 161%
Within 6 months catapulted email conversions from 13% to over 34%.
44%
CTR
Increased click-through-rate (CTR) from an average of 22% to over 44%
34%
Conversion Rate
Catapulted email conversions from 13% to over 34% with an average conversion rate period of just under 90 days
47%
Open Rate
Increased open rate for emails from 14% to 47%
The Challenge
Next Move Healthcare amassed a substantial email database of 154,993 leads through a combination of SEM, SEO, social media, and direct referrals.
Their initial email strategy, however, fell short. A one-size-fits-all approach, with minimal personalization and no regard for sales funnel stage, resulted in poor open rates, click-through rates, conversions, and website traffic.
The Solution
To turn things around, we implemented a comprehensive email marketing overhaul centered around hyper-personalization and automation.
Deep Dive into the Data: We conducted a thorough analysis of the client's audience, creating detailed lead personas to understand their specific needs and preferences. By segmenting the audience based on factors like geographic location, specialty, and engagement level, we laid the groundwork for highly targeted campaigns.
Interactive Engagement: To capture lead interest and gather valuable information, we introduced interactive elements like fun, quick quizzes that asked nurses about their interest in travel nursing (e.g., "How ready are you to hit the road?"). These playful interactions not only increased engagement but also provided valuable data points for segmentation.
Boosting Conversions: The Heart of Our Strategy A significant driver of our conversion rate increase was the implementation of hyper-personalized email journeys. By deeply understanding our audience through lead profiling and segmentation, we were able to tailor email content and calls to action with remarkable precision.
​
For instance, nurses who expressed a strong interest in working in California received emails highlighting job opportunities in the Golden State, coupled with compelling content about the lifestyle and benefits of working there. This level of personalization resonated deeply with our audience, making them more likely to take the desired action, whether it was applying for a job or requesting more information.
​
Additionally, our interactive email elements played a crucial role in conversion rate uplift. By engaging nurses with quizzes and polls, we not only gathered valuable insights into their preferences but also kept them actively involved with our brand. This increased engagement translated into higher click-through rates and ultimately, a higher conversion rate.​
Data-Driven Dominance: We closely monitored email performance metrics, using advanced analytics to identify trends and opportunities for optimization. This data-driven approach allowed us to continuously refine our campaigns and deliver even better results.
Key Takeaways:
-
Hyper-personalization is the secret sauce for email marketing success.
-
Interactive elements can supercharge engagement and lead qualification.
-
Data-driven optimization is essential for achieving long-term results.
The Results
01
Increased click-through-rate (CTR) from an average of 22% to over 44%
02
Catapulted email conversions from 13% to over 34% with an average conversion rate period of just under 90 days
03
Increased open rate for emails from 14% to 47%
04
Increased referrals to the website from 20,000 to 132,000 per year